Hello,
There was a post stating that players would received a credit for every day the server was down plus 1 extra day. This time was supposed to be credited "as soon as the servers were stable". I am now unable to find that post and I have checked my account and actually lost 15 hours because of the upgrade. My account was supposed to be billed at around 3 in the afternoon but the changes rolled that back to 12am on my billing date. It's worth noting that my billing date was on the 14th and, even though the server was down, I was retroactively billed.
When can we expect our time to be credited?
Thank you
There was a post stating that players would received a credit for every day the server was down plus 1 extra day. This time was supposed to be credited "as soon as the servers were stable". I am now unable to find that post and I have checked my account and actually lost 15 hours because of the upgrade. My account was supposed to be billed at around 3 in the afternoon but the changes rolled that back to 12am on my billing date. It's worth noting that my billing date was on the 14th and, even though the server was down, I was retroactively billed.
When can we expect our time to be credited?
Thank you